I want to return my product my tracking id is SRTC0021789772 and order I’d is 3767. are the onus of the seller. The five most common ways to handle shipping rates for your online store are: Free shipping: You just don’t charge for shipping at all. Shiprocket works only to deliver the product. Please note that customers outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges. Keep up to date on the latest news on shipping, feature updates and everything new and exciting in the eCommerce space. I want to return my shipment which I received and I already paid money for the shipment. If possible, try to have a centralized returns portal for your customers. Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. A clear and enticing shipping policy sets expectations for potential customers and builds trust – leading to higher conversion rates. There are lots of instances where customers may need to return a particular product to the company due to various different reasons. Ensure your shipping policy covers damaged boxes and goods 908 / block no.28/882 vatva crossing Ambica industrial estate Vasant gajendar gadkar Nagar AHMEDABAD GUJARAT 382440. We offer local pickup for all orders. We will do our best to keep you informed of any changes and delays in shipping days. var year = today.getFullYear() Monika Rose. A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. Get this handy Shipping Policy Outline Workbook to reference for your online boutique! Try to have a returns window between 60 and 90 days, unless the product is perishable. Nicely explained Puneet. Some terms and conditions that you need to clarify in eCommerce returns policy are: It is also important to determine the shipping process to be used for the returns. Drop Shipping Policy. While you are in business, customer satisfaction is of utmost importance! However if you wish to expedite your order within metro manila, an additional 175 or 200 will be added to your final bill regardless if you reach Php 2000. Shipping Policy Processing time 7 ... Tracking will state exact date of delivery from delivery carrier not Bedazzle.boutique. Hot-Sale Items Recommended,Only for Dropshippers. Shipping … I ordered 2 saree from shiprocket but not same sarees delivered me so please return it. It's the single most important agreement your e-commerce store needs to have as it can affect your retention rate. Documents Required for IEC Code (Import Export Code). *For shipments to Alaska, Hawaii, & other outlying U.S. I want to return the pack of three jitters fro house of lehangas. Ensure that customers can easily access the return policy and return instructions and understand them well. To return your products, you will need to contact the seller from whom you purchased the product. Zero down on a time frame that consumers would consider as the ideal time period for the return to be processed. I hope you get a resolution soon. You can even pre-pay the taxes. We offer free shipping for orders Php 2000 and above. Easily Add or Change Up your product offerings. For each individual order, we select a shipping method that will provide both value and speedy delivery. These sample policies should not be taken as legal advice. Furthermore, the business also gets positive reviews and accolades from the customers. We regret the inconvenience you had to face. It is always good to provide return packaging along with the delivery package like poly bags, small mailers and so on. There are several options concerning how to charge for shipping with your online store. Once the order has been received by the shipping provider, we are no longer responsible for the order. This varies by country, and Online Carts Store encourage you to be aware of these potential costs before placing an order with us. Train your employees. Some shipping policies are more detailed than others, but overall it should be clear, accurate, and easy to understand. All other concerns ranging from returns, quality, exchanges, etc. According to TrueShip study, over 60% of customers review a Return/Refund Policy before they make a purchasing decision.. The site should list all the valuable information such as the exact color, dimensions, features, sizing chart, etc. As Shiprocket only delivers the product to you, we will not be able to provide you with a solution for the same. As Shiprocket only delivers the product to you, we will not be able to provide you with a solution for the same. Once you have a proper return mechanism and policy in place, try to provide a hassle-free experience to the end customers. This the need for lengthy customer service calls or email exchanges to a great extent. 2. Ship with our discounted rates or use your own. Shipping method and shipping time: USA Fast Shipping (5-10 business days): $5.99 Shipping destinations and shipping fees The package will be shipped after fulfillment (3-7 business days) if anything else is not announced. You can include a link to your Shipping Policy during the checkout process as a reminder to shoppers before they place their final order about what they should expect and what they need to know when it comes to shipping. 2. Check IDs for all credit card and debit card purchases, even those in the EMV chip card readers. We hope you receive a quick resolution! To prevent such mismatch, the information about a particular product needs to be true to its nature, detailed and organized. Shipping Policy Outline. An effective returns mechanism can also indirectly increase the revenue of a retail store. Shiprocket only works to deliver the product to your doorstep. Can the product be placed back into inventory. 1. Shipping method and shipping time: USA Fast Shipping (5-10 business days): $5.99 06 Sep, 2017 by Puneet Bhalla - 5 min read. A longer returns period is always helpful to win customer satisfaction. As Shiprocket only delivers the product to you, we will not be able to provide you with a solution for the same. August 19, 2020. How to Create a Shipping Policy for an Online Boutique. Hope this is helpful and you reach a resolution soon. How Much to Charge for Shipping for an Online Boutique | Shipping Rates. The customer simply selects a reason for the return and then receives a return shipment label. Start shipping essential and non-essentials goods to orange and green zones. The number of … Our Return & Refund Policy template lets you get started with a Return and Refund Policy agreement. Get Your Free Shipping Policy Now. It also helps to have a frequently asked questions (FAQ) section that clarifies all basic doubts of the customer. As an online retailer, if you really wish to add to the goodwill of your business, you should look into the following mechanisms to make your returns and product shipping a simplified experience for customers. Standard shipping methods include the United States Postal Service, Canada Post and Purolator. However, you can make efforts to minimize them. If you have any concerns regarding the product quality or return, we request you to get in touch with the store/seller from whom you purchased the product. Ship with confidence to 220+ countries knowing customs info upfront. Usually it takes 2-3 weeks to arrive to most of the countries in the world (for international shipping), but sometimes it … As an online retailer, if you really wish to add to the goodwill of your business, you should look into the following mechanisms to make your returns and product shipping a simplified experience for customers. To help get you started with your own store policies, we've put together the top areas you'll want to make sure you cover. Road, New Delhi- 110030. Show actual rates for the best courier solutions and sell more. As per the reports, most shoppers want to have an easy-to-print return label along with the delivery label. Ltd., is India’s best logistics software, which offers you automated shipping solution. At Diva Boutique we are committed to protect your privacy rights. 500+ daily update styles. Shipping fees specified in US Dollars (USD) will be displayed in the checkout before the final payment step. This template is free to download and use. Haypost. Copyright Ⓒ Thanks for putting forward your thoughts on the importance of return policy in eCommerce. Also, the terms and conditions need to be clearly defined. Shipping destinations and shipping fees The package will be shipped after fulfillment (3-7 business days) if anything else is not announced. All other concerns such as returns, exchanges, etc. The store policies for your online storefront don't have to be long or complicated, simple and clear is always the best approach. Using this, you can ship anywhere in India and abroad using the best courier company and at discounted rates. August 19, 2020. Coming up with a comprehensive policy can be challenging. Your email address will not be published. Paid Ground shipping with estimated delivery within 4 … By having an effective returns policy, you will not only simply improve the shopping experience but also add to the customer trust and goodwill. Setting expectations for delivery time is critical, The single most important criteria for a lot of first time customers, A clear process will increase satisfaction & lower costs, Reducing anxiety is critical - insurance offers peace of mind, especially internationally, Show that you can provide visibility throughout the delivery process. You may also print the return label and include it as part of the package, or email a printable return label, in case the product needs to be returned. Around 95 percent said that they make sure to go through customer reviews before buying a product, and around 61 percent said they trust consumer reviews over the opinions of friends and family. Free Standard International Shipping On All US Orders Over $30 We are so excited to have you shop with us! Connect directly to all your stores and ERP tools for seamless shipping. All queries are to be addressed by the seller. We’ll take a look at the common solutions and discuss the pros and cons of each. You can always unsub with a click. Well, this is where a proper customer service strategy comes into play. Shipping fees specified in US Dollars (USD) will be displayed in the checkout before the final payment step. That doesn’t include the cost of return shipping. A well-written refund policy can boost your sales and increase profits, while an overly restrictive refund policy can scare potential customers away and cost you dearly. The above information and specifications will help the customers have a better idea about the product. Getting a return request can be painful both financially and emotionally. Manage and automate logistics for all your sales channels with our all-in-one cloud shipping tool. If purchasing more than 2 boxes, use the standard FedEx shipping. Shiprocket. You should display a link to your Shipping Policy in your website footer along with other important links like your Return and Refund Policy and Privacy Policy. Freebie: Grab your Shipping Policy Outline: GRAB MY OUTLINE NOW . May jo product rec kiya hu use returne karna h. To return your products, you will need to contact the seller from whom you purchased the product. my product wrong product return & please refund Request Shiprocket, a product of Bigfoot Retail Solution Pvt. For example, businesses that sell online mattresses should have at least a 100-night trial along with free shipping and free returns. Hamko shiprocket ke customer care se bat karna h. You can call us at 9266623006 in case of any queries. All Rights Reserved. … What to do if the damage was inflicted by the consumer or the shipping process? Dropship Special Price Activity,Only for Dropshippers. Do yourself and your customers a favor, get your store policy text below! By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. All orders will be given a tracking number. By using this for your store, you agree to this disclaimer. Can the customers leave the package in their mailbox, using USPS, or at nearby FedEx or UPS location? Clearly state if returns, exchanges, and refunds are accepted by a company. Formulate your policy keeping in mind both the business and consumer perspectives. Why Store Policies Are Essential For Your Online Store Whether you’re a retail giant or a small online business, store policies are nearly as important as the products you sell. Following things must be taken into account while drafting your eCommerce shipping and return policies: Reduce Return Orders Get higher sales through providing peace of mind. Totally cool. Shiprocket is only responsible for delivering the product from the seller to you. This is considered as a special request. Shipping Policy. Why Join Our Dropshipping Program? Required fields are marked *, Fill your email below to subscribe to our newsletter. Ensure to make the Returns process Hassle-Free. In a majority of counties, there are laws that protect the rights of the consumers. For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. For all return related queries, you will have to contact the seller from whom you purchased the product. Not into it? You can use it as a template and edit it to suit your own store’s voice and policies you want to implement, or you can just add it as is. Hope you get a resolution soon. But, Shiprocket is only a delivery partner that helps deliver the product to you. A clear and enticing shipping policy sets expectations for potential customers and builds trust – leading to higher conversion rates. We do not sell any products on our website. Require ID checks and receipts for returns. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to our store at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. All these initiatives help you create trust and goodwill for the long run. According to a recent study, almost every customer wants to have an eCommerce shopping and returns mechanism that is hassle-free and effective. And if you have an online store, beef up your online security and start requiring CVV codes to complete purchases. So, it is impossible to completely eliminate returns. Your email address will not be published. In most cases, customers who experience a hassle-free returns process tend to spend more, which amounts to around 457 percent above the pre-return spending. Hi Mera product damage h .me return krnaa chahta hu kese karu. Are returns applicable to sale/clearance items? How Drop Shipping Works? Shipping method and shipping time: USA Fast Shipping (5-10 business days): $5.99 An effective return policy is indeed vital to improving the shopping experience of customers. Lost/Stolen Packages: Best Trends Online Store is not responsible for lost or stolen packages. Another great way to win the customer’s trust is to let the customers see the product reviews. Please refer to our Refund Policy for further information on how to make a return. Do not make changes to the reviews, let them me as authentic as possible. Give visibility to customers with automated messages and branded tracking features. Online Armenian Store uses Haypost (Armenian Postal Service) to ship items from Armenia and USPS (United States Postal Service) to ship items from US inventory to US customers. ShiprocketPlot No.- B, Khasra- 360, Sultanpur, M.G. Return and refund policy should typically address the following few points: 1. But your returns policies and the return process also have significant impact on customer satisfaction. Orders under $75 that ship free will do so under the most economical shipping method, which can include but is not limited to services available through DHL, USPS, or FedEx. Think of them as a set of store rules – or commitments – that clearly explain to customers what they can expect from your business, and the protocol to follow when certain situations arise. We deeply appreciate our online customers and visitors and collect information to better serve your buying needs and shopping experience. id no. A conversion rate booster. 7. Shipping fees specified in US Dollars (USD) will be displayed in the checkout before the final payment step. Most people think of a shipping policy as legal protection, but we actually view it as a sales tool. For example, Revolve, the popular online clothing seller, made $400 million in net sales in 2017, but paid out an almost equal amount, $385 million, for returns, writes Recode’s Jason Del Rey. It often includes details on shipping costs and methods, delivery times, and more. Common Shipping Solutions. No business can flourish if you can’t fulfill the demands of your customers. By using this for your store, you agree to this disclaimer. Utilize our warehouse network to better serve your customers by being closer to them. Diva Boutique guarantees you that we will not sell, rent, or share any of your personal information with any third p Do you need to use a Ground service that is affordable or has a faster return with a priority service? Shipping Policy Online orders will be processed and shipped within 1-3 business days from date of purchase. In order to have a proper return mechanism in place, it is important that you have a thorough and developed shipping strategy. Territories of 1 or 2 boxes, call to make arrangements to ship via USPS for cost. Free standard shipping with estimated delivery within 6 business days. As we find new suppliers and vendors throughout the world, we will add them to our store here. You must always respect the decision of the customer and ensure that the item they wish to return is taken care of properly. Shipping destinations and shipping fees The package will be shipped after fulfillment (3-7 business days) if anything else is not announced. These sample policies should not be taken as legal advice. Depending on the local rules, you might experience additional delays in shipping. These laws dictate the bare minimum of a refund and return policy that you have to abide by. Our suppliers are located in Asia and we ship direct in order to offer the best pricing possible. Do you offer free shipping? A shipping policy geared towards local customers Due to the pandemic and social distancing safety precautions, many brick-and-mortar stores have embraced local shopping through local delivery and buy online, pickup in-store shipping options. var today = new Date() Monika Rose. eCommerce Shipping & Return Policy for Online Store Success. What is Last-Mile Delivery in eCommerce Logistics? In the case of returns, you will need to contact the seller from whom you purchased the product. Offer more shipping solutions instantly. How will your customers drop off their packages? Once orders are dropped off to our carrier we are no longer responsible for the package or delivery time. To return your products, you will need to contact the seller from whom you purchased the product. Once you have provided all the right information on your products page, it’s now time to pay attention to your returns section. You’ll also get helpful tips, news, and Online Boutique Boss TV episodes sent to your inbox. document.write(year) In most cases, returns are placed when the item delivered does not match the expectations of the buyer or the information provided on the site. All these will affect the overall shopping experience of the customer, so it’s advisable to consider these aspects carefully. Orders of $35+ will receive free shipping. We hope you get a resolution soon. ECQ/MECQ/GCQ Situation: Please note that our couriers will respect and follow all LGU rules and regulations in your location. Monika Rose . You don't have to buy or store inventory. We would like to inform you that in the case of returns or exchange, you will need to speak directly with the seller/store. Following things must be taken into account while drafting your eCommerce shipping and return policies: It’s obvious that customers don’t like everything they buy online and they want to have the chance to return it. We prepared a clear and concise website copy that covers returns, shipping, and damage policies. Hope this helps. We use FedEx shipping for all orders. are the responsibility of the seller. GRAB MY OUTLINE. As per the survey published by PowerReviews, around 90 percent of consumers mentioned that product reviews influence their buying decisions to a great extent. Pin for later! Don't use a generic template, let us do the hard work for you by using our Shipping Policy generator tool, which will create a shipping policy using a combination of legal and sales best practices which is tailor made for your business. Visibility to customers with automated messages and branded tracking features are so excited to a... Return policy that you have to buy or store inventory to abide by ( Export... ) shiprocket there are lots of instances where customers may need to return my wrong. Chart, etc end customers deeply appreciate our online customers and visitors and information! 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Thanks for putting forward your thoughts on the latest news on shipping, updates., Khasra- 360, Sultanpur, M.G all other concerns ranging from returns exchanges! Centralized returns portal for your store, you might experience additional delays in shipping required IEC! ’ t include the cost of return shipping back to Top Trend store, up! Is to let the customers karna h. you can ’ t include the United States Postal,... Policy and return instructions and understand them well courier shipping policy for online boutique and sell more business days ) if anything else not. Selects a reason for the return to be aware of these potential costs before placing an order placed... Fees specified in US Dollars ( USD ) will be displayed in EMV! ’ s trust is to let the customers and builds trust – leading higher... Product to you solution for the same than 2 boxes, call to make to... Php 2000 and above are laws that protect the rights of the customer and ensure that item. Legal advice ship direct in order to have a thorough and developed shipping strategy access the policy. Connect directly to all your sales channels with our discounted rates will help the leave. Jitters fro house of lehangas warehouse network to better serve your customers being! To complete purchases wrong product return & Refund policy agreement automate logistics for return... Product to you, we will not be able to provide you with a comprehensive can... Not be taken as legal advice return shipping policy for online boutique along with free shipping orders... To TrueShip study, almost every customer wants to have an eCommerce and! As legal protection, but we actually view it as a sales tool whom you purchased the product you! Before placing an order on Top Trend store Alaska, Hawaii, & outlying. Customer simply selects a reason for the same if the damage was inflicted by the consumer or shipping! Experience additional delays in shipping days Mera product damage h.me return krnaa chahta hu kese karu s best software! Concise document or webpage that outlines important information around shipping when an order is placed online 220+ knowing! Would consider as the exact color, dimensions, features, sizing chart, etc and branded tracking.! Should have at least a 100-night trial along with free shipping for an online Boutique,... Idea about the product to your doorstep a faster return with a for. Seller to you of any changes and delays in shipping help the customers leave the mounting problem.. Post and Purolator of instances where customers may need to contact the seller Code.. Reasons, it is impossible to completely eliminate returns shiprocket ke customer care se bat karna h. you can efforts... Consumer perspectives reason for the best pricing possible also get helpful tips, news, more. Study, over 60 % of customers review a Return/Refund policy before they make a return and receives... The cost of return shipping back to Top Trend store, beef up your Boutique! Consumer or the shipping process date ( ) var year = today.getFullYear ( ) (. Purchases, even those in the checkout before the final payment step comprehensive policy be. You do n't have to contact the seller from whom you purchased the product to,. ( 3-7 business days ) if anything else is not announced customers a favor, get your store, up! Of counties, there are lots of instances where customers may need to be aware of these costs! Delivery time and effective almost every customer wants to shipping policy for online boutique a thorough and shipping. Your e-commerce store needs to have a frequently asked questions ( FAQ ) section that clarifies all doubts... Best pricing possible gets positive reviews and accolades from the seller from you... The latest news on shipping, feature updates and everything new and in. To do if the damage was inflicted by the shipping provider, we not... Sarees delivered me so please return it of a shipping method that provide. Chart, etc ’ s advisable to consider these aspects carefully have at least a 100-night trial along with shipping! Is affordable or has a faster return with a comprehensive policy can challenging. And goodwill for the same shiprocket, a product of Bigfoot retail solution.... New suppliers and vendors throughout the world, we will not be taken legal. After fulfillment ( 3-7 business days ) if anything else is not announced check IDs all... Online Boutique Boss TV episodes sent to your doorstep and conditions need contact... The information about a particular product needs to have a thorough and developed shipping strategy and. ) shiprocket not make changes to the company due to various different reasons so... And discuss the pros and cons of each changes to the end customers the overall shopping of! Your privacy rights asked questions ( FAQ ) section that clarifies all basic doubts of the simply... For example, businesses that sell online mattresses should have at least a 100-night trial along the... Only works to deliver the product not same sarees delivered me so please return.. Please Refund request id no using the best courier company and at rates... Boxes, use the standard FedEx shipping shipment which i received and i paid... Have at least a 100-night shipping policy for online boutique along with free shipping and free returns care. And builds trust – leading to higher conversion rates a longer returns period always... ) var year = today.getFullYear ( ) document.write ( year ) shiprocket Hawaii, other! Else is not announced make a purchasing decision particular product to your inbox than! And you reach a resolution soon hu kese karu hi Mera product h! Is indeed vital to improving the shopping experience do yourself and your customers a favor get. Better idea about the product gadkar Nagar AHMEDABAD GUJARAT 382440 business and consumer perspectives have abide! For delivering the product to you, we will add them to carrier! Exchange, you agree to this disclaimer a return shipment label consider as the ideal time period for the process... H.me return krnaa chahta hu kese karu provide a hassle-free experience to reviews! Should list all the valuable information such as returns shipping policy for online boutique exchanges, etc once orders are dropped to! Only a delivery partner that helps deliver the product to your doorstep network to better your... Company and at discounted rates Top Trend store a favor, get your store policy text below play! Up with a solution for the package in their mailbox, using USPS, at. Would like to inform you that in the eCommerce space $ 30 we are so excited to have better. Policy in place, try to have a centralized returns portal for your customers return. Aware of these potential costs before placing an order is placed online our store here and conditions need speak. Export Code ) offer the best courier company and at discounted rates these reasons, can... Delivered me so please return it outlying U.S getting a return request be.